Welcome to ExploreXO.
These Terms & Conditions (“Terms”) govern your use of our website explorexo.com and any services provided through it. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our services.
1. Use of Website
- You must be at least 18 years old to use our services or make bookings.
- You agree to provide accurate, complete, and up-to-date information when using ExploreXO.
- You are responsible for maintaining the confidentiality of your account details.
2. Services Provided
ExploreXO acts as a travel service platform that enables users to:
- Browse and book holiday packages
- Reserve hotels and accommodations
- Discover travel experiences and activities
- Access travel-related content and guides
ExploreXO does not own or operate airlines, hotels, or tour services unless explicitly stated.
3. Bookings & Payments
- All bookings made through ExploreXO are subject to availability and confirmation.
- Prices shown are subject to change until the booking is confirmed.
- Full or partial payment may be required at the time of booking.
- Payments are processed through secure third-party payment gateways.
4. Cancellations, Changes & Refunds
- Cancellation and refund policies vary depending on the hotel, tour operator, or service provider.
- Any modification or cancellation request must be made in accordance with the specific booking terms.
- ExploreXO is not responsible for losses resulting from supplier cancellations, delays, or changes beyond our control.
Please refer to our Cancellation & Refund Policy for more details.
5. Travel Responsibilities
- You are responsible for ensuring valid travel documents, including passports, visas, and health requirements.
- ExploreXO is not liable for denied entry, missed flights, or travel disruptions caused by incomplete or invalid documentation.
- Travel risks such as weather, political conditions, or local regulations are beyond our control.
6. Pricing & Inclusions
- Prices may include taxes and service fees unless stated otherwise.
- Inclusions and exclusions are clearly listed on the booking page.
- ExploreXO reserves the right to correct pricing errors or inaccuracies at any time.
7. User Conduct
You agree not to:
- Use the website for unlawful purposes
- Submit false, misleading, or fraudulent information
- Interfere with website functionality or security
- Copy, distribute, or exploit website content without permission
8. Intellectual Property
All content on ExploreXO, including text, images, logos, graphics, and software, is the property of ExploreXO or its licensors and is protected by intellectual property laws.
Unauthorized use of content is strictly prohibited.
9. Third-Party Services & Links
ExploreXO may include links or services provided by third parties (hotels, airlines, tour operators).
We are not responsible for the content, services, or policies of third-party providers.
10. Limitation of Liability
To the fullest extent permitted by law:
- ExploreXO shall not be liable for indirect, incidental, or consequential damages.
- Our liability, if any, shall be limited to the amount paid for the booking in question.
11. Indemnification
You agree to indemnify and hold harmless ExploreXO from any claims, damages, losses, or expenses arising from:
- Your use of the website
- Violation of these Terms
- Breach of any laws or third-party rights
12. Termination
ExploreXO reserves the right to suspend or terminate access to the website or services at any time, without notice, if these Terms are violated.
13. Governing Law & Jurisdiction
These Terms shall be governed by and interpreted in accordance with the laws of [Your Country / State], without regard to conflict of law principles.
14. Changes to Terms
We may update these Terms from time to time.
Any changes will be effective immediately upon posting on this page.
15. Contact Information
If you have any questions about these Terms & Conditions, please contact us:
📧 Email: support@explorexo.com
🌐 Website: explorexo.com
Agreement Acknowledgement
By using ExploreXO, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.